Nice! That's great! Thanks for updating me.
I'm happy that it's fixed now. Is there anything else I can happily assist you with?
If none, please feel free to close the case on your end.
Hava a good one and stay safe always!
Regards,
Christine
Shift+w not working
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Anonymous
So I rescued a kitten a couple weeks ago and last night he ran across my keyboard for the 1000th time but now my Shift+ w doesn't work. All other keys are working fine. I googled the issue and couldn't find my exact problem. Running windows 11 any ideas? Thanks.
Windows for home | Windows 11 | Settings
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2023-07-22T23:37:05+00:00 Reinstalled keyboard drivers problem solved
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tin Luna 25,450 Reputation points Independent Advisor2023-07-22T23:18:51+00:00 Hi AJ,
I'm Christine, a Windows user like you. Looks like your Shift + W is not working after the kitten walked on your keyboard. No worries, I'll do my best to help you.
Please send the make and model of your device. (Please press Windows key + R and type msinfo32 and hit enter, look for system model)
Which version of Windows are you using? (Please press Windows key+R and type winver and hit enter)
Please check and follow the steps below:
- Run Keyboard Troubleshooter
Click Start menu and type Troubleshoot then hit enter
Look for Keyboard option and please run it.
- Please click Start menu and type "accessibility keyboard settings" then hit enter
Then please turn off the Sticky Keys, Toggle Keys and Filter keys
Restart your device and check if the issue persists.
- Reinstall Keyboard driver
Please press Windows key + X and choose device manager
Look for Keyboard option and expand it.
Please uninstall the driver and restart your device, that should be reinstalled after the reboot.
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
- Please try to use a different keyboard and check if the issue persists.
Please let me know the result. Rest assured that I will do my best to help.
Thank you,
Christine L
Independent Advisor