Okay, keep me posted if there's any progress.
Stop code: kernel heap mode corruption. (Rainbow six siege)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
When I play the game (Rainbow six siege) from steam, it crashes my computer with the following stop code: Kernel Heap Mode Corruption. I'm not sure how to fix this issue. I didn't have any problems before.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
5 answers
Sort by: Most helpful
-
Anonymous
2023-07-11T08:17:24+00:00 I will try verifying the integrity first and see if it still crashes, if it does. Then I will uninstall again...
-
Sakiko 39,240 Reputation points Independent Advisor2023-07-11T05:47:58+00:00 Your dump file shows that the BattleEye component is causing the crash. Please try uninstalling and reinstalling the game it is associated with first to see if the blue screen still appears.
If you play the game on Steam, you cab try verifying the game integrity.
-
Anonymous
2023-07-11T03:48:38+00:00 https://1drv.ms/u/s!Ao9ggneSXMt4iivd2c9cmoCrIcpt?e=OfhXGb Please have a look and tell me what I need to do.
-
Sakiko 39,240 Reputation points Independent Advisor
2023-07-09T05:31:48+00:00 Hello, I'm A&K, here to help.
I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.