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Windows 11 Windows Security stopped working

Anonymous
2023-06-15T22:05:24+00:00

Windows Security stopped working during a full scan. Tried to repair and reset the app; still doesn't work. App shows 0 bytes for the app and 8KB for data.

Windows Update says I'm up to date. Can't find a download for Windows Update, but there is a download for Microsoft Defender. What's up with that? The Windows Defender app doesn't do anything when I search for it and click on it. It's app is 1.6MB with 100KB of data.

So, I clearly need help and what's the deal with having both the Microsoft Defender and Windows Security apps installed? Should I uninstall the Microsoft Defender app (the uninstall is not grayed out)? FWIW, the Windows Security app uninstall is grayed out.

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Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  2. Kapil Arya 37,826 Reputation points Volunteer Moderator
    2023-06-16T11:30:42+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-windows-security-not-working-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

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  3. Ramesh 176.5K Reputation points Volunteer Moderator
    2023-06-16T03:48:24+00:00

    If you're referring to the following "Microsoft Defender" store app, you don't need it. https://apps.microsoft.com/store/detail/microsoft-defender/9P6PMZTM93LR

    Regarding the Windows Security app, are you able to launch it? Try running windowsdefender:// from the Start/Run dialog. It's supposed to launch the Windows Security app.

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