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Removed device keeps returning

Anonymous
2023-07-14T10:57:15+00:00

I used to use a wireless Logitech headset but it broke so I removed the device from my PC and on a restart it comes back. I've used the device manager to uninstall it but it always comes back. The dongle for it went in the bin along with the headset so I don't understand why this is happening. My PC will often switch to it when I connect another headset. Advice please!

Windows for home | Windows 10 | Devices and drivers

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  1. Jan J.23 13,665 Reputation points Independent Advisor
    2023-07-14T13:00:46+00:00

    Hello, I'm Jan, and I'm happy to help you today. Please try each of the following steps.

    1. Remove the wireless headset from the Device list.

    Search "Bluetooth and other devices settings"

    from the list select your Wireless Logitech Headset

    Click Remove device

    Press Yes.

    1. Search Device Manager

    Open Device Manager

    Click on "View"

    Check "Show hidden devices"

    Expand Audio inputs and outputs

    Uninstall all the drivers related to your Logitech Headset

    Expand Bluetooth

    Uninstall All the drivers related to your wireless Logitech headphones

    also, check for drivers related to the dongle.

    Restart your computer.

    Expand Sound, Video and game controllers

    Uninstall all the drivers related to your Logitech Headset

    Restart your computer.

    1. Check the list of the Device in Control Panel

    Search Control Panel

    Open Control Panel

    Click View by: Large Icons

    Select Devices and printers

    from the list of devices , check if there are any devices related to the wireless Logitech headset or dongle.

    Right-click on the device then select Remove Device.

    1. Set your new Headset as your default audio playback device.

    In the taskbar, Right-click the Speaker icon

    Click Sounds

    Under Playback Tab right-click on the new headset and click "Set as Default device"

    If the Logitech Headset is still in the playback list, Disable it.

    1. If you installed Logitech software for this headset. Try to uninstall it.

    Then restart your computer.

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  2. Anonymous
    2023-07-17T20:22:03+00:00

    I tried each of these steps and the Logitech headset was the default when I restarted after each attempt.

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