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BSOD IRQL_NOT_LESS_OR_EQUAL % HYPERVISOR ERROR

Anonymous
2023-07-18T01:57:09+00:00

When I boot my laptop then after a 10 minutes I received this stop code BSOD.

Laptop Specifications:
Processor AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz

Installed RAM 16.0 GB (15.4 GB usable)
GPU: RTX 3050

Device ID CF8BD19E-8ED2-4CE2-9C5C-8CF161386AAA

Product ID 00342-42613-77103-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Here are the collected DUMP files.
https://drive.google.com/drive/folders/1Kn6IR5t5DolsnWZBzkp74430_juQ7Iur?usp=sharing

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sakiko 39,240 Reputation points Independent Advisor
    2023-07-18T02:35:08+00:00

    Hello, I'm A&K, here to help.

    Your dump file shows a problem with the AMD driver.

    If your CPU or GPU are from AMD, this means they may be damaged or have a driver failure.

    I would recommend troubleshooting the driver issue first, try uninstalling all major device drivers (GPU, chipset, etc.) first, then go to the device manufacturer's website and download the latest version and reinstall it.

    You can find and uninstall the drivers in the Programs page of the Control Panel, or if you can't find them, just go through the installation steps.

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