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Keyboard Key Function Problem

Anonymous
2023-07-30T04:24:32+00:00

Hello. My HP Envy x360 Laptop with Windows has a keyboard issue. Suddenly, the key with a hyphen (and underscore) just stopped working. Only that one key does not function. It does nothing when clicked on. Does anyone know a fix? Thank you.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-08-02T02:00:59+00:00

    Thank you for your reply and assistance, Jaspreet. I could not figure out how to navigate the instructions on that website.

    Is there any other information or remedies to try? Is there a fix?

    Thank you for your time.

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  2. Anonymous
    2023-07-30T04:58:05+00:00

    Hello MichellePR,

    I am Jaspreet Singh.

    The key has most likely failed.

    Try using this website to test the key : https://en.key-test.ru/

    Does the corresponding key light up?

    Disclaimer: this is a non Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (potentially unwanted products). Thoroughly research any product advertised on the site before you decide to download and install it

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