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Anonymous
2023-07-18T16:52:04+00:00

Could someone help me with this?

Source

Windows

Summary

Shut down unexpectedly

Date

‎18/‎07/‎2023 10:19

Status

Not reported

Problem signature

Problem Event Name: BlueScreen

Code: 1000007e

Parameter 1: ffffffffc0000047

Parameter 2: fffff806632fb50a

Parameter 3: fffffb860acf0440

Parameter 4: fffffb860acefee0

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 2057

Link To minidump files LINK

Windows for home | Windows 10 | Performance and system failures

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  1. David-M 115.3K Reputation points Independent Advisor
    2023-07-19T12:00:05+00:00

    Sorry for the delay in reply. I've been offline.

    The latest minidump also mentions the Nvidia driver as the cause. No other driver is mentioned.

    What is the wattage of your PC's power supply?
    What is the manufacturer of your RTX 4070?

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  2. Anonymous
    2023-07-19T08:26:46+00:00

    This is what it looks like at the moment:

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  3. Anonymous
    2023-07-18T20:49:26+00:00

    Just to clarify why I am all of a sudden getting these errors, I have just bought and installed a new RTX 4070 FE.

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  4. Anonymous
    2023-07-18T20:47:49+00:00

    Hi, Thanks for your quick reply.

    I did all that, ran in safe mode & ran DDU and thought that would be it. Then just as was about to go to bed the computer crashed again but with 2 errors:

    This one:

    Source

    Windows

    Summary

    Hardware error

    Date

    ‎18/‎07/‎2023 21:40

    Status

    Not reported

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffab8355468010

    Parameter 2: fffff8039168fad0

    Parameter 3: 0

    Parameter 4: 17bc

    OS version: 10_0_19045

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19045.2.0.0.256.48

    Locale ID: 2057

    And this one at the same time:

    Source

    Windows

    Summary

    Shut down unexpectedly

    Date

    ‎18/‎07/‎2023 21:40

    Status

    Not reported

    Problem signature

    Problem Event Name: BlueScreen

    Code: 116

    Parameter 1: ffffab835a3df010

    Parameter 2: fffff8039168fe60

    Parameter 3: ffffffffc000009a

    Parameter 4: 4

    OS version: 10_0_19045

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19045.2.0.0.256.48

    Locale ID: 2057

    Link To minidump file: link

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  5. David-M 115.3K Reputation points Independent Advisor
    2023-07-18T17:27:30+00:00

    Hi. I'm David, and I'm happy to help you.

    Your minidumps indicate the driver "nvlddmkm.sys" as the cause of the crashes. This driver belongs to your Nvidia graphics card.

    A clean install of the driver may resolve this issue.

    Download the latest driver for your graphics card from the Nvidia website. Then use the free DDU tool to remove the current driver. Then install the latest driver using the installer you downloaded.

    DDU: https://www.guru3d.com/files-details/display-dr...

    Nvidia driver download: https://www.nvidia.com/Download/index.aspx

    See if the system will work stable after this.

    Feel free to ask back any questions.

    ________________________________________________________

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