Ctrl Alt freeze problem

Question

For days now, I have been trying to log in back to Parallel Windows 11 on my M1 MacBook Pro. But every time I click on the Windows screen, the cursor freezes and Windows tell me to simultaneously click Ctrl and Alt to free it. I can't log in no matter how many times. I have tried everything to find know what the problem and what can I do to fix it, but I have had no luck. If anyone knows the answer to this problem, please tell me as soon as possible.

Answer 1

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

1)Press the Windows key + R.

2)Type control userpasswords2 or netplwiz and press the Enter key.

3)Click the Advanced tab.

4)Under Secure sign-in, check the Require users to press Ctrl + Alt + Delete checkbox.

5)Click Apply.

6)Restart your computer.

Open the same settings again and uncheck the Require users to press Ctrl + Alt + Delete checkbox and follow the

steps 5 and 6.

You are also Informed to get support from Parallel.

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Regards,

Dhanam,

Independent Advisor.