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Blue screen loop 0xc00002la

Anonymous
2023-07-07T14:05:11+00:00

I don’t know what to do it just keeps restarting

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-07T15:22:10+00:00

    Thanks god breast 🙏 have a good day 🙏

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2023-07-07T15:12:10+00:00

    If you cannot access the Recovery Environment, then, you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the Recovery Environment on the USB, try each recovery option in there.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

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  3. Anonymous
    2023-07-07T15:11:39+00:00

    ^^^^^^^

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  4. Anonymous
    2023-07-07T14:47:11+00:00

    Whenever I restart it no menu even pops up after 2/3 tries. The only time I can get something to pop up is when I press F2 before the loading screen comes on but it just shows this

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2023-07-07T14:36:51+00:00

    Hi avam102828,

    I am Dave, I will help you with this.

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Please try each option one at a time, then see of Windows will boot.

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 5 to enter Safe Mode

    Once in Safe Mode, backup your data if you do not already have a backup

    Open Device Manager and check to make sure all your Drivers are up to date

    Reboot to see if Windows will start Normally

    If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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