Hello , sorry about your problems. My name is Marco and I will do my best to help you.
Maybe an application that you installed after your Windows reset?
Do a clean boot to see if it works. A clean boot means that you will start with only Microsoft services open.
Then, if the problem is solved, it will mean that it is an application which causes this concern.
You will then need to re-enable one app at a time to determine which one.
Here's how: https://support.microsoft.com/en-us/topic/how-t...