Share via

Fresh Windows 7 install network connection problems

Anonymous
2023-07-09T21:58:47+00:00

Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding

Also,

IPv6 Connectivity: No Internet Access

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

5 answers

Sort by: Most helpful
  1. LemP 74,945 Reputation points Volunteer Moderator
    2023-07-10T23:20:47+00:00

    at is the make and specific model of your router (the device between the source of your Internet connection and your computer)?

    Lack of IPv6 connectivity is not be a problem for the vast majority of home Internet users.

    On the problem computer, open a Command Prompt window (click Start, type Command Prompt in the Search box, and press Enter).

    Type the following in the black Command Prompt window and press Enter

       ping 142.251.40.174
    

    You can also try
    ping 8.8.8.8

          ping 8.8.4.4
    

    The first address is one of Google's main servers; that address worked today, but may be turned off for reasons known only to Google. The latter two are Google's public DNS servers and should always be available, although the first ping for either of those will take longer.

    Other than the times (7 ms and a TTL of 55), you should see something essentially the same as the following. If you see anything other than "0% loss" in the highlighted line, please report exactly what you do see when you press Enter.

    Image

    Still in the black Command Prompt window, type the following and press Enter

    ipconfig /all
    

    You should see something like the following. Most of the sections will say "Media disconnected," but there should be at least one section that is populated. In the screenshot below, that one is

    "Ethernet adapter Local Area Connection."

    In the populated section, what are the entries you have for:

    • IPv4 Address
    • Default Gateway
    • DHCP Enabled
    • DHCP Server
    • DNS Servers

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-07-10T15:17:16+00:00

    Thank you, I just got done installing those updates but it's still giving me the same errors.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-07-10T05:59:17+00:00

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-07-10T01:57:50+00:00

    Thank you, I just got done installing the missing drivers but it's still giving me the same errors.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-07-09T22:47:58+00:00

    After that reinstall > Go to your laptop/computer manufacturer's website and find and reinstall the Windows Drivers for your Laptop/computer Model Number for your operating system.

    Use the computer you are on to get here to download/save the Network Adaptors/Wi-fi Drivers for it first > copy them to flash drive > transfer and install them on the Laptop.

    Then you can use the Laptop/computer to get the rest of the drivers from there.

    Driver Downloads:

    Acer:

    http://us.acer.com/ac/en/US/content/drivers

    Advent:

    http://www.adventcomputers.co.uk/product-downloads

    Alienware:

    http://support.alienware.com/Support_Pages/Restricted_Pages/driver_downloads.aspx

    Asus:

    http://www.asus.com/support

    Dell:

    http://www.dell.com/support/drivers/us/en/19/ProductSelector

    eMachines:

    http://www.emachines.com/ec/en/US/content/drivers

    Fujitsu:

    http://www.fujitsu.com/us/support/

    Gateway:

    http://us.gateway.com/gw/en/US/content/drivers-downloads

    HP: https://support.hp.com/au-en/drivers

    Lenovo:

    http://support.lenovo.com/en_US/downloads/default.page#

    LG:

    http://www.lg.com/us/support/software-manuals

    Samsung:

    http://www.samsung.com/us/support/downloads

    Sony Vaio:

    http://esupport.sony.com/perl/select-system.pl?DIRECTOR=DRIVER

    Toshiba:

    http://support.toshiba.com/drivers

    Was this answer helpful?

    0 comments No comments