Users file is missing windows 11

Question

Hello,

I recently reformatted my PC as some files were missing/not working and it seemed corrupted. Everything was running fine until I got the same issue again a couple months in when trying to run Firefox "Firefox is already running but is not responding". After re-installing it persists. When looking in my User's folder under C I realized there are no users besides "Public". I followed some basic troubleshooting from this forum such as trying to create a new desktop folder under regedit but could use some assistance at this point please.

I have tried to attach screenshots however it gives me the error saying unable to locate when I try... The weird thing is when I open properties on the screenshot saved on my desktop it shows the location "C:\USers\RussD\Desktop" which was the Username for this PC but does not exist under C:\Users....

Even more odd when I went into the users folder and tried to enable the setting for "show hidden" it said access is denied.

Will work on taking pictures via mobile and attaching to this thread.

Thank you for any help!

Answer 1

It could be due to hidden attributes assigned to your profile folder. (Ref: User Profile Folder Missing Under C:Users)

From a Command Prompt window, run:

• attrib -s -h "%userprofile%"

Press Enter.

See if the folder appears in Explorer.

Answer 2

Hi, I am Dhanam, here to help you at the Microsoft Community.

I refer you to perform a clean boot in Windows:

A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

https://support.microsoft.com/en-us/topic/how-t...