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Blue Screen CODE 9F

Anonymous
2023-07-08T23:53:03+00:00

Problem signature

Problem Event Name: BlueScreen

Code: 9f

Parameter 1: 3

Parameter 2: ffff830e7991f050

Parameter 3: ffff950fae54f178

Parameter 4: ffff830e7e7ee9a0

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1033

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sakiko 39,240 Reputation points Independent Advisor
    2023-07-11T02:12:50+00:00

    Your dump file shows a problem with the storage driver.

    I recommend that you uninstall any storage management software (if installed) and perform a health check on your drive.

    You can find and uninstall the driver on the Programs page of the Control Panel, or if you can't find it, just perform the installation steps.

    Also, please make sure that the SATA setting in your BIOS is set to "AHCI", you can enter the BIOS menu by pressing DEL or F12 when booting up the computer (or other buttons depending on the computer, please refer to the device manual).

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  2. Anonymous
    2023-07-10T18:23:16+00:00

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  3. Sakiko 39,240 Reputation points Independent Advisor
    2023-07-09T02:09:13+00:00

    Hello, I'm A&K, here to help.

    I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

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