Hi Rainey CL,
I am Dave, I will help you with this.
1
Open the Settings App.
Go to Accounts.
Select Emails and Accounts, is there is a work or school Email listed there?
Select Access Work or School, is there is a work or school Email listed there?
2
Is there any error message or 'Organization' message on those settings pages?
3
Open the Settings app, then go to System - About, what is the Build No. of your Windows 10?