Problem with installing a Driver

Question

So today I had a problem with my driver, I wanted to delete and reinstall the driver. Its the AMD 560X and when I used the AMD cleanup utility it deleted it which I wanted. But the problem came with reinstalling it. After rebooting, it showed the driver in the device manager as the Microsoft Basic Display Adapter. I then downloaded the AMD 560X driver and selected update driver. But it didn’t work. The only thing showed was The best driver for your device is already installed. It wouldn’t let me install my own driver. I am sure I had the AMD 560X since I had it before deleting it. But it just wouldn’t let me install. I tried updating windows but it wouldn’t work. Please help, I’m a little paranoid right now.

PS. Sorry for my bad english.

Answer 1

okay, you also get AMD support.

Answer 2

It appears that I don't have the Raedon software installed, i think it is because I used the AMD cleanup utility and it deleted the software. What I'm trying to do now is reinstall it.

Answer 3

https://www.amd.com/en/support/kb/faq/dh2-002#:.... please refer this page and follow solution

Answer 4

I tried that but what came up is this

Answer 5

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please visit this page and install, don't try to update from device manager, just install from download and follow screen instructions: https://www.amd.com/en/support/graphics/radeon-...

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Regards,

Dhanam,

Independent Advisor.