Share via

Specified domain either does not exist or cannot be contacted

Anonymous
2023-07-22T22:52:46+00:00

I had a virus on my pc so I just reset my pc locally and now I’m stuck on this error every time I press sign in and there’s two users administrator and guest so far, I tried register edit method where you set the sysvolready to value 1 and that didn’t work so now I have a usb that has windows 11 so I can reinstall windows 11 into the pc but when I’m in safe mode and press usb device mine doesn’t pop up. I went into bios (dell pc) and went to boot and I can’t even do anything there I’m so stuck and tired. I need help please 🙏

It’s a dell pc

Windows for home | Windows 11 | Recovery and backup

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Kapil Arya 37,826 Reputation points Volunteer Moderator
    2023-07-23T09:35:40+00:00

    Was this answer helpful?

    0 comments No comments
  2. EmilyS726 240.6K Reputation points Independent Advisor
    2023-07-22T23:27:41+00:00

    Hello, this is Emily.

    How did you prepare the USB? Did you have Windows 11 .iso in there? If so, I believe you used F12 on Dell devices to bring up the boot menu, and choose the USB flash drive to boot up Windows installation. You don't need to go to safe mode.

    I am attaching the intruction just in case you need it:

    To perform a clean installation of Windows 11 using the Windows Media Creation Tool:

    The following steps should be done on a working Windows computer:

    Download the Windows Media Creation Tool from Microsoft's official website. https://www.microsoft.com/software-download/win... click on the "download now" button under "Create Windows 11 Installation Media"

    Run the tool and select "Create installation media for another PC."

    Choose "USB flash drive" as the media to use for the installation and select "Next."

    Connect a USB flash drive with at least 8 GB of free space to your computer.

    Select the USB flash drive you want to use, and then select "Next."

    The tool will then download the required files and create the installation media.

    =====================================================

    Now these steps will  be done on your problematic computer:

    Go to the computer's BIOS boot menu to have it boot from the USB drive.

    Follow the on-screen instructions to install Windows 11, making sure to choose "Custom install" and select the option to delete all existing partitions.

    Once the installation is complete, you'll have a clean installation of Windows 11 on your computer.

    Was this answer helpful?

    0 comments No comments