Problem fresh loading windows.

Question

I had windows 10 and upgraded to 11. Everything was going fine until I tried to reinstall things.

Something called RAV VPN got installed without my approval. I did what I could to get rid of it ant it would not go away.

So I tried restore and it failed to show a point b4 RAV.

Then I tried my backup from a different drive and that failed.

Then I tried to use my recovery drive. It failed.

Then I got a FRESH copy of Windows 11. It said that my computer wasn't able to run it. After I was using it.

So I get a FRESH copy of windows 10 and it won't install after the process has started. I get an error code:0x000000e

Can someone make sense of this.

Answer 1

I’m glad to hear that you were able to resolve the issue.

If you have any other questions or concerns, feel free to ask.

Answer 2

I went through the 1st 2 steps with no luck. The 3rd step 'chkdsk' wouldn't do anything. Going through the steps jogged my memory that I have a separate drive with windows 10 on it. I put in a different drive and it worked fine. My conclusion is that the SSD was done.

All is good now. I was able to update, upgrade and use the backup that was made before any issues. New SSD is being ordered.

Thanks for the help.

Answer 3

Hello 👋

Have you tried clean installing Windows 10?

Answer 4

Hello! My name is Mostafa; I will assist you today.

I’m sorry that you are experiencing this issue.

Please refer to the below link and create a bootable USB

https://support.microsoft.com/en-us/windows/cre...

Follow the guide in this video https://www.youtube.com/watch?v=c7Qeg40UheQ

to boot into Recovery Environment to do some troubleshooting.

Also, you can try to boot in recovery environment by the following steps in the below link:

https://support.microsoft.com/en-us/windows/sta...(winRE).%20To%20do%20this%2C%20you%20will%20repeatedly%20turn%20your%20device%20off%2C%20then%20on%3A

Rebuild the system boot

1. Boot Into Windows Recovery Environment.
2. Next, under Choose an option, click on Troubleshoot.
3. Next, click on Advanced options. And choose Command Prompt.
4. Select your administrative account and click Continue to finally get access to the terminal.
5. Now type the following commands and press Enter after each. This will fix the Master Boot Record:

bootrec/ fixmbr bootrec/ fixboot bootrec/ scanos bootrec/ rebuildbcd

Use the Startup Repair

1. Boot Into Windows Recovery Environment.
2. Next, under Choose an option, click on Troubleshoot.
3. Next, click on Advanced options.
4. Click on Startup Repair. Now it will start to diagnose your PC to find issues with the start-up.
5. Next, select a user account and enter the password.
6. Click Continue to begin Startup repair. This process may take some time, so wait till it is complete.

Run CHKDSK

1. Boot Into Windows Recovery Environment.
2. Next, under Choose an option, click on Troubleshoot.
3. Next, click on Advanced options. And choose Command Prompt.
4. If Windows is installed on the default C: drive, run chkdsk c: /f /r. Otherwise, make sure to replace c: with the correct partition letter
5. CHKDSK will ask you to schedule the task during the next system boot. Type y and press Enter to confirm.

Please let me know if the above steps did not help. Thank you.

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Answer 5

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