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My PC's data keeps resetting

Anonymous
2023-06-24T00:32:24+00:00

I'm have a problem with my PC, where every time it dies and I power it back on it powers off. Last thing I did was install a game then it died so I charged it and powered it back on, and when I did it reset my data when I'm logging in it says setting up windows, it annoying having to sign back into everything because my steam and EA are always still there but my downloads disappear its hard because my wallpaper reset my setting reset I turned on sync but it didn't work, please help

Windows for home | Windows 10 | Files, folders, and storage

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  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2023-06-24T04:38:42+00:00

    Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, this is usually happening when there is a third-party anti-virus or app that is resetting the PC, if you have third-party anti-virus I suggest uninstalling it first, or if you have apps like a Deep freeze, kindly try to uninstall, if the issue persists, kindly follow the steps below:

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 2. Run Windows Defender Offline scan.

    This might be a virus issue as well, kindly run an offline scan to check by following the steps from the link below:

    https://support.microsoft.com/en-us/windows/hel...

    Let me know how it goes and I hope that helps.

    Bernard

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