Live Kernel Event - 114 - Identifying Problem Source

Question

Source

Windows

Summary

Hardware error

Date

‎10/‎06/‎2023 20:29

Status

Report sent

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffffd08577e99050

Parameter 2: fffff804714f4730

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_19045

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19045.2.0.0.768.101

Locale ID: 2057

Extra information about the problem

Bucket ID: LKD_0x117_Tdr:A_IMAGE_nvlddmkm.sys_Turing_3D

Server information: f0c257ac-98dd-48d2-9bab-2033c363b600

Anyone able to help me identify what is the source of the issue above / potential diagnose help or fixes

Answer 1

Hi Lei,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.

https://answers.microsoft.com/en-us/windows/for...

Also, check C:\Windows and share the MEMORY.DMP file.

If the folder is empty or the MEMORY.DMP is not available, kindly share the Event viewer logs:

https://www.yourwindowsguide.com/2017/12/how-to...

Regards,

____________________________________________________________

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