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Blue screen stop code:0xc000021a

Anonymous
2023-07-11T17:42:18+00:00

I have tried the following methods but none of them are working if you know any that work please tell me how to fix it.

  1. Chkdsk
  2. sfc /scannow (error: Windows Resource Protection couldn’t complete the operation)
  3. Dism /image:c:\ /cleanup-image /revertpendingactions (error: 0x800f082f)
  4. Dism /image:c:\ /cleanup-image /restorehealth (error: is unable to find source folder)
  5. Reseting the drive (put’s me back at the recovery settings)
  6. Loading in safe mode
  7. turning off driver signature enforcement
  8. automatic quick repair(fails and put’s me in recovery settings)
  9. system restore

10)deleting latest updates (gives an error)

Please help anything that works is fine, even deleting all personal data, I do have a windows 10 iso installed. However my laptop is windows 11

Windows for home | Windows 11 | Recovery and backup

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  1. Anonymous
    2023-07-12T13:51:29+00:00

    Yes I have tested that as well, nothing seems to work

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  2. David-M 115.3K Reputation points Independent Advisor
    2023-07-12T12:44:30+00:00

    Thanks for the clarification

    Have you tried the advanced option "Startup repair" from the recovery environment?

    You will need to access the Windows Recovery Environment (WinRE). In your case, to do this, you will repeatedly turn your device off, then on:

    1. Hold down the power button for 10 seconds to turn off your device; (If the device is ON when starting the procedure)
    2. Press the power button again to turn on your device;
    3. On the first sign that Windows has started (for example, some devices display the manufacturer's logo with spinning dots when starting), hold down the power button for 10 seconds to turn off your device;
    4. Press the power button again to turn on your device;
    5. When Windows starts, hold down the power button for 10 seconds to turn off your device;
    6. Press the power button again to turn on your device;
    7. Allow your device to fully start. You will enter WinRE.
    • On the Choose an option screen, select "Troubleshoot > Advanced options > Startup Repair".

    Reference: https://support.microsoft.com/en-us/windows/rec...

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  3. Anonymous
    2023-07-12T04:01:53+00:00

    The error is occurring when I start up my device

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  4. David-M 115.3K Reputation points Independent Advisor
    2023-07-11T18:16:21+00:00

    Hi. I'm David, and I'm happy to help you.

    Is the error occurring when the system is starting or while you are using it?

    If the error is occurring when you are using the system, see if it is creating minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.

    Post the link to the ZIP file here so I can have a look.

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  5. Anonymous
    2023-07-11T17:54:14+00:00

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