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Seemingly Unfixable KMODE_EXCEPTION_NOT_HANDLED - ndis.sys

Anonymous
2023-06-20T18:27:45+00:00

I am losing my mind because every single time I try to play ANY GAME on my PC the entire computer will blue screen with kmode exception not handled at least once. It does this every single day and only once if I'm lucky. I have been on here to try to solve this problem before and gotten help after trying 13 other solutions. However the solution that did finally work (updating the network drivers) only lasted about 3 months before it started doing this again. I updated them again except this time to no affect. I've tried cleaning and fixing my hardware, updating every driver I can find, system scans for corrupted files, downgrading the graphic quality and checking game files, etc, etc, etc. From what I can see there literally no possible reason my computer should be doing this and yet here we are with my PC seeming like it needs to force a reboot every day as if turning it on isn't an adequate way to get it to function. This seems to indicate that fast startup or something along those lines is activated but I can't find ANY options for fast startup or any related booting options in my Windows 10 options. I'm at a loss because this is frustrating and doesn't appear to have a solution.

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2023-06-22T05:43:41+00:00

    I downloaded your zip file, that just contains a printout, I need the actual dump files from the minidump folder so I can analyse them for you.

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  2. Anonymous
    2023-06-21T19:55:40+00:00

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2023-06-21T05:41:59+00:00

    Sorry, I was offline, I tied to download your minidump files, but they are on your C drive, they were not uploaded, please try sharing those files again.

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  4. Anonymous
    2023-06-20T22:26:24+00:00

    file:///C:/Users/KP2/Downloads/Dump%20Files.txt Same problem files every time and these are the same problem files that were fixed for three months after updating the network drivers but are now causing problems again.

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2023-06-20T18:58:54+00:00

    Hi KP--

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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