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Unexpected Kernel Mode Trap

Anonymous
2023-06-25T01:49:21+00:00

Occasionally my computer will crash with the above error. Below is a link to my mini dump file. If anyone can help me, it would be appreciated.

https://drive.google.com/file/d/1e2RVrWlTbDpu3uQUOPfmKLHnzcXMp0bm/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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  1. DYARI BARHAM 34,936 Reputation points Independent Advisor
    2023-06-26T05:34:08+00:00

    You are most welcome. Glad to help.

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  2. Anonymous
    2023-06-25T21:56:12+00:00

    Thank you! These crashes only happen once or twice a moth, so hopefully this fixed my problem.

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  3. DYARI BARHAM 34,936 Reputation points Independent Advisor
    2023-06-25T05:00:09+00:00

    Hi Dave,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    The minidump files indicate A7000.sys as a cause of the BSOD which is related to the NETGEAR A7000 WiFi USB3.0 Adapter.

    If the issue occurs recently, please Rollback its driver. If it did not help, uninstall its driver completely to see if your computer is stable, then download and install the latest driver only from the manufacturer's official website.

    Please let me know if you need further assistance and keep me updated.

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