This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hey all, so a couple months ago, I kept getting weird issues with my computer. It would occasionally turn off completely out of nowhere, no overheat or anything, or it would blue screen. The most common error was "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and most recently "KMODE_EXCEPTION_NOT_HANDLED". I have tried everything I can think of but I know you guys are a lot more knowledgeable than me. So I'm praying you guys can help. Here's the Minidump link.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Additionally, now I cannot run programs as an administrator by right clicking. And "Windows Audio" service refuses to start with this error:
And whilst trying to take that screenshot, it did not save to my screenshots folder after I used the snipping tool.
I activated Driver Verifier, got a bluescreen within 10 minutes. Then I couldn't access my taskbar for long enough to disable it before I got another blue screen. Always stop code "DRIVER_IRQL_NOT_LESS_OR_EQUAL". So I had to grab my restore point. Idk if these minidump files will help because of that but here they are.
Hi Benjamin,
I'm Paul and I'm here to help you with your concern.
The minidump files only indicated a system kernel driver "ntkrnlmp.exe". Since it's a system file it means something else drove it into a fault. It could be hardware, software, or driver.
I recommend that you run Driver Verifier to find any misbehaving, corrupted, or outdated driver.
Follow the instructions from this article.
https://www.tenforums.com/tutorials/5470-enable...
Reminders:
=> Disable Driver Verifier after 48 hours or after receiving a BSOD.
=> Create a Restore Point before running Driver Verifier.
Share the minidump file once you receive a BSOD error.
Standard Disclaimer: There are links to non-Microsoft websites.
The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
