Random BSOD bluescreen

Question

Hello, My computer show BSOD at random frequency, somtimes when playing games, or when downloading, or when doing nothing in IDLE.

I just did a fresh windows 11 installation, the randomily BSOD still occure.

My specs :

Ryzen 5600x (no OC)

RTX 3090

8GB x4 Corsair Vengeance LPX D.O.C.P 3200mhz

Error message :

Problem signature

Problem Event Name: BlueScreen

Code: c2

Parameter 1: 99

Parameter 2: ffffb80aae999c18

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1033

Minidump file : https://1drv.ms/u/s!AuuoN5JBbY6pi1qVbMJRcdn0guQz?e=bPMvIc

Please Help

Thank you

Answer 1

Hi Sabya R,

Here is a link to the second minidump file https://1drv.ms/u/s!AuuoN5JBbY6pi1urvG92LzaDenBP?e=XDbdMa

Thanks

Answer 2

Hi RiadhAit,

Can you please provide me with the other BSOD files so that I can check up as the error you provided is mostly related to hardware issues.

Also please check Driver verifier to check if a driver is causing the issue

https://answers.microsoft.com/en-us/windows/for...

Answer 3

Sabya R,

Thanks for reply.

There is no manuel overclock on my CPU, I even disabled AMD PBO. The Gpu also isn't overclocked. My corsair Rams are set to DOCP profile 3200mhz, I suspected memory so I already performed memotest but no error detected, I even lowered the speed to 2133mhz, no result bsod still occur.

My MB is asus b450-f gaming II with the latest bios installed

Answer 4

Hi RiadhAit,

Sabya here, Independent Windows Adviser. Hope you are doing well.

If you are overclocking please reset all the values to default in BIOS.

You are facing an issue due to BAD_POOL_CALLER

Please do these -

Run a memtest to check if the issue is with the hardware - https://answers.microsoft.com/en-us/windows/for...

If you have any other BSOD please provide the dump files.

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.