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we are not able to sign microsoft document (word), office 2016

Software Registration 21 Reputation points
2021-05-28T16:55:17.757+00:00

Since we got the update kb4493225 we are not able to sign Microsoft document, we got this message ( your signature could be added to the document. If your signature requires a smart card, ensure that your card reader is installed correctly.) i would like to know if somebody have a solution, or does exist something to explain the new way of signing document.

just to let you know, it is the same in office 2016, office 2019 or office 365, the same thing happened on a computer with no gpo, no domain, nothing, fresh install.

thanks for your help

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
901 questions
Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
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  1. Emily Hua-MSFT 27,551 Reputation points
    2021-05-31T05:39:03.82+00:00

    @Software Registration

    Are you using Office Visual Basic for Applications (VBA) macro project signing?

    Please check in this article "Upgrade signed Office VBA macro projects to V3 signature (KB5000676)".

    I would suggest you refer to the steps mentioned in this article to upgrade signature, then ues a new signature to have a look.

    Hope the information could be helpful.

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