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Windows keep crashing from bugcheck

Anonymous
2023-07-30T18:40:25+00:00

Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 30/07/2023 11:25:32 pm Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP-KU33S9F Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000005c (0x0000000000000113, 0x0000000000000027, 0x000000021a97da19, 0x000000208c7e7c0d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: dccea1a4-e631-445b-9181-ca3a90fa7883. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1001 0 2 0 0 0x80000000000000 1306 System DESKTOP-KU33S9F 0x0000005c (0x0000000000000113, 0x0000000000000027, 0x000000021a97da19, 0x000000208c7e7c0d) C:\Windows\MEMORY.DMP dccea1a4-e631-445b-9181-ca3a90fa7883

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2023-08-02T06:26:36+00:00

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    1

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

    2

    Wait to see if your system stabilizes, if not, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

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  2. Anonymous
    2023-08-02T03:48:33+00:00

    Dear Dave M121

    Apologies for the inconvenience.

    I am re-attaching the link here

    https://1drv.ms/f/s!ArdihxU8a7qTrjzgKd3RGtQOug9q?e=E9gwI4

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2023-08-01T05:58:30+00:00

    I downloaded you zip file, but it is empty, please try uploading your minidump files again.

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  4. Anonymous
    2023-08-01T03:26:34+00:00

    Hi Dave, I have copied the link over here for your review

    https://1drv.ms/u/s!ArdihxU8a7qTrichApHCJfi3yBHM?e=nQpfwm

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2023-07-30T19:12:57+00:00

    Hi MU_446,

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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