Resolve Notification: Microsoft Account Problem

Question

At some point I had a second or older microsoft account but now I keep getting a notification "Microsoft Account Problem". I went through the steps to delete the Outlook account associated with the old account. Now when I try to close it or resolve this notification, it can't find that old account. What can I do to resolve this?

Answer 1

It is asking me to sign in with an old outlook address which I can’t delete or log into.

Answer 2

Hi, Chris.

I'm Jen. I'm an independent advisor and would happily help you figure this out.

Do you mean you are getting the "we need to fix your account” error? Aside from the steps that you have already tried, I would suggest following other methods in the link I shared below.
https://www.makeuseof.com/windows-11-we-need-to...

I hope this helps. Feel free to share how it went.

Kind regards.

*****Note: This is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.*****