Windows didn't load correctly

Question

I was using the PC until it froze with a bunch of small green squares spread everywhere. After restarting, the green squares are still the and I cant use the PC. It seems to immediately enter rest mode or something like that. After a couple attempts it showed a blue screen with the message: "Recovery. It looks like windos didn't load correctly. "I tried to run a startup repair and a system restore, but neither worked. I don't know what to do.

Answer 1

There may be some issue in your Motherboard/ GPU

Answer 2

Ok, i was finally able to access my PC. All of the apps got deleted by I still have my documents. However the green lines on the screen are still here. Do you know what might be causing them?

Answer 3

Start your PC in safe mode on Windows

When you can’t open Settings to get into safe mode, restart your device from the Windows sign-in screen.

Press and hold the Shift key on the Windows sign-in screen while you select Power > Restart.

After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. You may be asked to enter your BitLocker recovery key.

https://support.microsoft.com/en-us/windows/sta...

After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in safe mode. Or if you'll need to use the internet, select 5 or F5 for Safe Mode with Networking.

Answer 4

Good day,

I tried both methods but neither worked.

Answer 5

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times.

Now your computer will go into Advanced Recovery Environment

Advanced Options - Troubleshoot - Advanced Options -

1. System restore - Choose a date time before this issue starts

or

2. Reset this PC - Keep files - Local reinstall

https://support.microsoft.com/en-us/windows/rei...

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Regards,

Dhanam,

Independent Advisor.