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Whea Uncorrectable Error while gaming

Anonymous
2023-06-06T10:18:05+00:00

Hi! Since last thursday my PC started getting BSOD whit WHEA_UNCORRECTABLE_ERROR. I know this means that I probably have some faulty hardware, but I can't find which one. I already tried driver update, BIOS update and did a MemTest86 with 8 passes and 0 errors.

My hardware:
Graphics card: ROG Strix RTX 3080 10GB

Processor: Ryzen 7 5800X

Memory: x4 G.Skill Trident Z RGB F4-3600C18D-16GTZRX (8GB each)

Motherboard: Asus PRIME X470-PRO

SSD: Samsung MZ-V7S250 970 EVO Plus SSD 250 GB, NVMe M.2

PSU: Seasonic Focus+ Gold 750W

I just want to know if it's possible to know which hardware caused the problem by reading the dump files, so I can replace the faulty hardware instead of replacing one piece at the time.

Last 2 minidumps:
060123-68875-01.dmp
060523-68359-01.dmp

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2023-06-06T11:25:14+00:00

    Before you decide to RMA your processor, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...


    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  2. Anonymous
    2023-06-06T11:23:05+00:00

    Yes, already done that

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2023-06-06T11:17:59+00:00

    Have you re-installed the AMD chipset drivers from the support page for your motherboard, in case those drivers are corrupt?

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  4. Anonymous
    2023-06-06T11:11:51+00:00

    Hi Dave,

    I had XMP profile to set up rams to maximum speed (3600MHz) and PBO turned on, but no other manual overclock. After turning both off the issue still happened.

    Do you think that my processor could be faulty? Or is just something associeted with drivers? I still have my processor under warranty, so I think I can send it to get a replacement.

    Thanks!

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2023-06-06T10:52:20+00:00

    Hi MirkoDC97

    I am Dave, I will help you with this.

    Your minidump files indicate a problem/driver associated to your AMD processor is causing the system crashes.

    Are you overclocking or undervolting your processor or do you have an XMP profile set in BIOS to change your RAM speed?

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