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Mouse keeps disconnecting

Anonymous
2023-06-24T20:40:42+00:00

My mouse keeps disconnecting whether i play a game or not.I have a windows 10 and my mouse disconnects.It doesent happen when i move my mouse around without stopping but happens when i move it fast around and then stop moving.I have a CSL gaming mouse.To fix my Problem i have tried multiple things without sucess:plugging it into a diffrent usb port,update drivers,disable the usb thing in the power settings and disable the power managment in the device manager and my usb cable is also not broken.What should i do?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2023-06-25T22:48:23+00:00

    Please check this mouse with some other system.

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  2. Anonymous
    2023-06-25T18:16:16+00:00

    i tried it.it has nothing to do with the mouse pad.

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  3. Anonymous
    2023-06-25T15:40:04+00:00

    Sure, please try with a mouse pad and check

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  4. Anonymous
    2023-06-25T15:38:52+00:00

    Thank you for your answer and for wanting to help me. I tried it(uninstalling the driver) and it didn't work. I wrote an email to the manufacturer (CSL). But it's strange that my mouse doesn't disconnect when I move it freely, instead when I move it then stop and then try moving it.Could it have something to do with the mouse sensor because I dont use a mousepad?

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  5. Anonymous
    2023-06-24T23:24:23+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    In the search box on the taskbar, type device manager, then select Device Manager from the list of results.

    1. In the list of hardware categories, find Mice and other pointing devices

    Click the Driver tab> right-click> Uninstall the device

    after the restart, Windows will install its generic version of mouse drivers.

    Please refer to this for more solutions: https://support.microsoft.com/en-us/windows/mou...

    1. If you still have issue Contact the mouse manufacturer support to reinstall drivers from their website.

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

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