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Anonymous
2023-06-03T23:30:24+00:00

How to sign out since update in windows 10 failed and a message says you are not signed out. I have a frozen start screen. i can only right click on the windows menu and a list of software components like task manager etc. comes up in a list, but will not go to any other page after selecting.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-06-04T00:51:09+00:00

    Hi, Jennifer. I'm sorry to hear you're having this problem, and I hope I can assist you to find a satisfactory solution.

    I'll give you a procedure to check the system files.

    First, restart your computer and keep pressing F8 several times to enter safe mode with networking.

    After that, you can run the commands below.

    Use System File Checker to fix possible corrupted or missing Windows files.

    Run the following commands from the command prompt (as an administrator) one at a time:

    dism.exe /online /cleanup-image /scanhealth

    dism.exe /online /cleanup-image /restorehealth

    dism.exe /online /cleanup-image /startcomponentcleanup

    sfc /scannow

    chkdsk /R

    Reboot and check if the issue is resolved.

    Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

    1 person found this answer helpful.
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