Mysterious Crashes

Question

Hi, over the last year or so my computer has been relentlessly crashing. I have tried everything I can think of to try to fix it. When I play games, the computer runs fine. Doing any other task, it crashes. Sometimes it crashes 5+ times a day. Sometimes it can go the entire day without crashing. There does not seem to be a trigger but my computer consistently crashes one day or another. I really don't know what to do anymore. My leading suspicions at this point are PSU or CPU. PSU because on rare occasions the screen just goes dark and my PC restarts. Almost as if it lost power. CPU because I don't know where else to look. The dump files keep telling me it is a driver issue but I have uninstalled, reinstalled and updated every driver imaginable and don't think it could be drivers. Ideally, I want my computer running 24/7 but it always crashes when I go to work or to sleep and messes up the programs I run.

List of troubleshooting I have already done to the pc:

Swap RAM

Reinstalled windows 3 times

Safe mode DDU uninstall of GPU driver and reinstall GPU driver

All the CMD corrupt file scans

Check all power cables in pc

Done all BIOS and Windows updates

All settings are set to maximum performance

Specs

CPU: Ryzen 3600

GPU: RTX 3060TI

PSU: EVGA 650W Gold (by far the oldest component. Maybe 7-8 years old at this point)

RAM: 16gb Corsair Vengence RGB Pro

Mobo: gigabyte x470 aorus gaming wifi

Storage: 500gb crucial M.2 SSD + 2tb seagate HDD

OS: Windows 11 Pro

No overclocking

Here is a google drive folder with my recent crash dumps:

https://drive.google.com/drive/folders/17MlwqBCESCzy1LDWGBKJFa5xxKadTvTD?usp=sharing

Answer 1

Sure, keep me posted. Thank you.

Answer 2

I have already done the first two steps last week and the issue continued. I will try disabling GPU acceleration. Thank you. I will update if I keep crashing

Answer 3

Hello Reggie, I'm sorry for the late reply. The minidump indicates BSOD caused by the Nvidia driver.

Please clean uninstall the Nvidia driver with the DDU tool.

https://www.wagnardsoft.com/display-driver-unin...

Download and install the latest driver by visiting the below link.

https://www.nvidia.com/Download/index.aspx?lang...

If the issue persists, disable GPU Acceleration.

https://appuals.com/disable-accelerated-gpu-sch...

Disable the driver verifier; please wait to see if your system is stable; if not, please try the same steps to enable the driver verifier. Thank you.

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Disclaimer - There is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before downloading and installing it.

The above link is in English; you need to use Translator to see it in your language.

Answer 4

Hi, I have already done all possible updates prior to this post. I have uploaded event viewer logs to the same google drive and I have also uploaded my first crash minidump (070923-17343-01.dmp) since turning on driver verifier. Please let me know if you have any suggestions on how to fix this issue. I might begin buying new hardware to start swapping parts but I'd prefer to not have to buy new things :).

https://drive.google.com/file/d/1TzgbVb4mhsecwpVQCCHTp7u5g0p5c8v6/view?usp=sharing

Answer 5

Hello! My name is Erfan; I will assist you today.

I'm sorry that you are experiencing this issue. The minidump analysis doesn't specify any particular driver as the culprit.

Check for Windows updates. Settings(Win+I) > Windows update > Check for Windows update.

After installing the pending updates and restarting the computer, return to the exact Windows Update screen, click Advanced Options > Optional Updates, apply the optional updates, and restart the PC.

Update BIOS and chipset driver by visiting your computer support page website.

Disable any overclocking and XMP in the Bios settings.

Please wait to see if your system is stable; if not, kindly share the event viewer logs.

https://www.yourwindowsguide.com/2017/12/how-to...

And follow these steps to prompt Windows to display any problematic drivers. First, enable Driver Verifier, allow your PC to crash three times, disable Driver Verifier, and then upload any newly generated minidump files.

Before initiating Driver Verifier, creating a new System Restore Point is advisable to ensure a safe recovery option is available.

https://answers.microsoft.com/en-us/windows/for...

Thank you.

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Disclaimer - There is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Above link is in English,you need to use Translater to see in your language.