Share via

BSOD Kernel Error 41 Bugcheckcode 292; WinDbg shows missing symbols, unable to analyze it myself

Anonymous
2023-07-15T20:38:43+00:00

Been running into WHEA_UNCORRETABLE_ERROR on Windows 11 while playing Roblox Desktop version, here is the minidump for the BSOD.

I saw in this post that Patrick Barker helped them with my exact same issue, if you have any idea of how to get WinDbg to have all WHEA-related symbols, please let me know, it'd be nice to be able to debug these issues myself in the future!

Thanks for any support in advance.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2023-07-15T22:22:43+00:00

    Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, upon analyzing and checking the DMP files, the error you have is GenuineIntel.sys, this is actually a processor error it is either the processor is getting hardware errors or it is overheating, moreover kindly follow the steps below for us to fix the issue:

    Method 1. Run Intel Diagnostic tool:

    Go to this link: https://www.intel.com/content/www/us/en/downloa...

    Then download and run the tool to test if the processor is damaged.

    If there is any failure on the test, that means there is a hardware issue on your processor, which needs to contact Intel support or a local technician on the next step, which might be a processor replacement or board depending on the diagnosis on the hardware.

    Method 2. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 3. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Let me know how it goes and I hope that helps.

    Bernard

    Was this answer helpful?

    0 comments