0x801901a0

Question

I am getting this error code(0x801901a0) when i try to download games on xbox game pass pc. What should i do?

Answer 1

Yes i triedd. Still same issue and error code.

Answer 2

i try this methods. still the same problem

Answer 3

Hi, thanks for that information, seems that this is not an issue with the system itself as we have already repaired the system, in this case, I suggest contacting Xbox support so that they can check for any account-related issues:

https://support.xbox.com/en-us/contact-us

Answer 4

Hi, thanks for replying have you tried the in-place upgrade as well? is there any error message or code after doing it?

Answer 5

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, have you done any troubleshooting steps? this issue happens due to a miscalibration of the Microsoft Store and Xbox app, while waiting for your response, kindly follow the steps below:

Method 1. Repair Windows Store, Xbox app and built-in apps:

On Powershell(admin), copy and paste the command below:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Then hit Enter, once the process is done, restart the PC and check.

Method 2. Repair Windows Store and update components

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

Copy each line of command to Powershell then press enter (one line at a time)

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

-Once done restart the device and check.

If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Kindly follow the steps from this link:

https://answers.microsoft.com/en-us/windows/for...

Let me know how it goes and I hope that helps.

Bernard