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Telephony bot using botframework in python

Rejisha Gopan Usha Kumari 26 Reputation points
2021-05-30T11:04:43.557+00:00

Hi,

I am working on creating a telephony bot in python, I configured telephony with phone number which was generated from ACS, endpoint, key and also the web socket is active in app service. The bot is working fine on portal and also the call is connected when calling to ACS generated phone number, but the issue is bot is silent when it is connected, Is there anything I missed.. Can anyone help me please....

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

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Answer accepted by question author

Ramr-msft 17,836 Reputation points
2021-05-31T12:50:14.233+00:00

@Rejisha Gopan Usha Kumari Thanks for the question. Can you please add more details about the error details. Please raise a support request for subscription upgrade request, to get access to any ACS enabled subscription. Telephony Channel is currently in Public Preview, available broadly for the US-based Azure subscriptions. If you have general questions , you can reach at telephony-preview@microsoft.com.

Please follow the sample for botframework-telephony.

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