0x800f0988 error adding Language

Question

I try to install new languages (Chinese and Japanese) in the system through the Settings, Time & Language, Language & Region, Add a language, and while the "language pack" gets installed, Text to Speech, Speech recognition and Handwriting does not, showing a message saying sort of sorry, there was an error and it was unable to install it. 0x800f0988.

It is important to say that while the language pack is installed, I cannot really type using the keyboard layout of any of the languages.

I've tried the usual suspects and they don't work, sometimes the download bar doesn't move, sometimes shows the error code. It is also interesting that sometimes when restarting the computer tells me "Updating, please do not turn off the computer" and it does never restarts or turn off, therefor I am forced to turn it off by myself (which I know its not good but there is no other possibility)

Answer 1

Hi, Cel-Ru,

Sorry to hear you're experiencing this issue.

Usually, this error is caused by a corrupted Windows update, resetting the Windows Update components and clearing the Winsxs folder should fix this problem.

Step 1: Check if doesn't have any corrupt files on the windows.

1-Right-Click on Start then click on Windows Terminal (admin)

2- Type these commands.

sfc /scannow (and press Enter)

Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.

4-Type this command and press Enter:

Dism /Online /Cleanup-Image /RestoreHealth

Step 2: Cleanup the Winsxs folder

1-Right-click on Start then click on Windows Terminal(admin)

2-Paste this command and press Enter:

dism /online /cleanup-image /startcomponentcleanup

3-When finished, reboot your PC

Step 3: Reset Windows Update components

1-Right-Click on Start then click on Windows Terminal(admin)

2-Type these commands:

net stop wuauserv (and press Enter)

net stop cryptSvc (and press Enter)

net stop bits (and press Enter)

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old (and press Enter)

ren C:\Windows\System32\catroot2 Catroot2.old (and press Enter)

net start wuauserv (and press Enter)

net start cryptSvc (and press Enter)

net start bits (and press Enter)

netsh winsock reset (and press Enter)

3-Reboot your PC and try to install the language pack again