Edge broken?

Question

Hey, I was browsing on edge with google search engine in private window when I visited a website it showed a fake pop-up that my device has virus.

So, I closed the browser (it was showing to install something on the pop-up screen) but when I opened my browser again my Microsoft and Google accounts were automatically signed out and browser started like it is opening for the first time. (I had to sign in my accounts again)

I scanned my laptop with Windows Defender, but it didn't find any virus or anything.

So, what should I do now, and anyone knows why it sign out automatically?

Answer 1

Hey, I was browsing on edge with google search engine in private window when I visited a website it showed a fake pop-up that my device has virus.

So, I closed the browser (it was showing to install something on the pop-up screen) but when I opened my browser again my Microsoft and Google accounts were automatically signed out and browser started like it is opening for the first time. (I had to sign in my accounts again)

I scanned my laptop with Windows Defender, but it didn't find any virus or anything.

So, what should I do now, and anyone knows why it sign out automatically?

Regarding the Edge browser starting like it was opening for the first time, this particular symptom could simply be due to the Microsoft Edge browser Feature update that was released May 5th, which like previous updates caused my browser to reset and display the initial tab and screens describing all of the new or recently added features it provides.

Though I don't know whether these updates typically cause the browser to logout of websites like Microsoft, it's possible this might have occurred due to updates in the security portions of the app, so that symptom might be explained by an update as well. The following URL is the release notes for this and previous updates to the Microsoft Edge Stable Channel (e.g., general release version).

Microsoft Edge release notes for Stable Channel | Microsoft Learn

Though your situation may have started with a malicious popup advertisement, it's entirely possible that the following set of events were simply related to a significant browser update release for Edge.

And since both Edge and Chrome are based on the same Chromium Open-source browser, it's also possible that Chrome might have been updated recently as well, since many of the major updates to the browser core trigger an update from both Microsoft and Google shortly after, with the individual updates to personal devices occurring over the next few days as Microsoft notes in that release document as well.

Rob

Answer 2

Thank you very much for helping me out !

Answer 3

Since you have already tried running your antivirus, you can check your account sign-in activity to confirm if your account is hacked.

https://support.microsoft.com/en-us/account-bil...

If your account is hacked, reset your password right away and follow the steps in the link I shared below.

https://support.microsoft.com/en-us/office/my-o...

Answer 4

There is no update.

Is there any way to check if my pc is infected or my account is compromised?

Answer 5

Hi, there.

I'm Jen. I'm not working for Microsoft but I'd be happy to help you figure this out.

Have you tried checking for updates available to see if they will help fix the issue?

edge://settings/help

In case this happens again, I would suggest repairing your Microsoft Edge app by going to Windows Settings app > Apps > Apps & feature > scroll down and look for Microsoft Edge > click on Modify then Repair.

I hope this helps. Feel free to share how it went.

Kind regards.