Sign-in issues

Question

Hello,

How do I fix this problem? (refer to attached file) I have signed out and in several times and keep getting this error.I don't have access to my personal files.Kindly assistRegards

Answer 1

Hello Tim,

Thank you for the assistance. However, I still have the same issues when I sign in.

The problem is that I can't sign in to my own account...

I always get the prompt to sign in when I start my PC, and when I sign in, it only provides the option to a temporary one drive.

For unknown reasons, I am unable to create another user. Also, I have tried to delete the registry key and replace it with my original key but it still didn't solve the issue.

I hope you can assist me with this...

Thank you

Answer 2

I have attached a link below to a Microsoft Support document below which should hopefully help you resolve the issue:-

https://support.microsoft.com/article/18d55f00-a6e7-9106-29ee-54fa223c0ca8

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further or If you find it helpful, you can mark this comment as the answer.

Kind regards

Tim

Answer 3

Thank you Tim for reaching out,

No, I am trying to sign-in to my PC. I simply got this error after starting my PC.

Answer 4

Hi,

I'm Tim, an Independent Consultant here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

Is this to sign into your Microsoft 365 account?

Kind regards

Tim