BSOD : AV_afd!AfdDerefPollInfoFileObjects error

Question

Hello,

For the past few days, my PC has been blue screening due to the AV_afd!AfdDerefPollInfoFileObjects error. I have already updated all my drivers as well as Windows. I also ran an SFC scan with no issues found and a memtest with no fails. I have uninstalled drivers and devices that I no longer use also. Any insight on where the problem might be would be a huge help.

My current Build:

Win 11

CPU- Ryzen 7 5800x

GPU- AMD Radeon 6700XT

Ram- G.Skill Trident Z 32gb

MB- MSI MPG X570 Gaming Plus

Link to Mem Dump:

MEMORY.zip

Answer 1

Hi,

I have the same issue.

Please see my dmp files and sif here: https://drive.google.com/file/d/1RCFfhgcVsMhgrJCTm2YGUVb2uslf9B22/view?usp=sharing

Best regards,

Gitte Dreyer

Answer 2

Thank you for sharing the minidump files, Saint.

There is no useful information mentioned in the minidump files.

Please enable the driver verifier and let the computer crash 3 times then disable it and share the newly created minidump files for further analysis:

https://www.tenforums.com/tutorials/5470-enable...

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 3

Hi Dyari,

Thank you for helping me figure this out. Here is a link that contains 5 Minidumps that were created between the 10th and the 12th.

Mini Dumps

If you need anything else just let me know.

Thank you.

Answer 4

Hi SAINT,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

The Memory dump did not name any driver only indicates a Windows component which means something else drove the system to a fault or it could be a memory corruption that usually happens due to driver incompatibility.

Has your computer produced more minidump files for further analysis?

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive for further analysis:

https://answers.microsoft.com/en-us/windows/for...