Hello Carson, welcome to the Microsoft community, I'll be happy to help you today;
What exactly is the adapter model?
Usually these adapters don't need anything to work, just plug them in;
Try connecting the adapter and controller;
Check Windows Update for pending updates;
Press Windows key + i and go to Windows Update;
Click Check for updates and do ALL pending updates;
After performing all the updates, restart the PC;
The control should work;
See you soon!