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Presence problem

Sigrala 86 Reputation points
2021-05-31T01:24:55.517+00:00

When I chat with someone who is using Teams client and outside my organization, his presence shows offline.

Microsoft 365 and Office | Skype for Business | Windows
Microsoft 365 and Office | Skype for Business | Windows

A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.

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Answer accepted by question author

Sharon Zhao-MSFT 25,771 Reputation points Microsoft External Staff
2021-05-31T07:02:56.5+00:00

@Sigrala ,

What the outside user’s coexistence mode?

If a user is in any of the Skype for Business modes, all other users see Skype for Business presence for that user, regardless of which client they use.

For more information, please refer to this article.


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