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Logic Apps SFTP SSH Connection Intermittent

T West 136 Reputation points
2021-05-30T22:30:34.71+00:00

Hi,

I have created a Logic Apps process which connects to our SFTP (SSH) server. This process manages to connect to the SFTP server about 50% of the time. I am experiencing gateway timeout errors and sometimes failure to connect to the server altogether. Is there anything I could do to fix this issue please?

Thanks

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

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  1. MayankBargali-MSFT 71,016 Reputation points Moderator
    2021-05-31T03:22:37.093+00:00

    Hi @T West

    The 504 Gateway timeout error occurs when the server while acting as a gateway or proxy, did not receive a timely response from the upstream server specified by the URI (e.g. HTTP, FTP, LDAP) or some other auxiliary server (e.g. DNS) it needed to access in attempting to complete the request.

    You can refer to different suggestions in this document and see if it helps you. One of the suggestions if this error happens intermittently, change the Retry policy setting on the SFTP-SSH action to a retry count higher than the default four retries.

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