microsoft visual studio 2019 community installer not working

Munira Sodawala 1 Reputation point
2021-05-31T00:31:47.643+00:00

Dear Sir/Madam

I have downloaded the latest version of visual studio 2019 community installer at first it works fine
and I am able to access every in the installer
But when I start to download somehow i loose my internet connection and it stopped.
after one day later i started that installer but suddenly stopped working
after that i tried to uninstall it but there also it shows VS not working.
then i did manual cleanup
from program files
and from temp also
and downloaded new version
but the problem is still there
please help me

Thank you

Developer technologies | Visual Studio | Setup
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  1. PengGe-MSFT 3,381 Reputation points
    2021-06-01T05:16:47.75+00:00

    Hi @Munira Sodawala ,

    Welcome to Microsoft Q&A!

    According to your screenshot, it looks like you are using the windows7 operating system. I have found some methods that may help you.

    1. Click this link to download and install the latest .NET Framework runtime, restart your computer after installation, and then re-run the Visual Studio installer program.
    2. If your problem still persists, please find the installation path of the installer. By default, the path is "C:\Program Files (x86)\Microsoft Visual Studio\Installer". You will find three exe files in this path. Please modify the compatibility of these three files before running the installer program.

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    Sincerely,
    Peng

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