Hi Rylee,
My name is Merlina, I am an Independent Advisor and a user like yourself. I'm Sorry to know that you're having this issue. I apologize for the inconvenience. I'll do my best to help you.
Let's try the below steps to fix this issue:
- Update your keyboard drivers
Press the Windows key + X and select "Device Manager".
Expand the "Keyboards" category.
Right-click on your keyboard device and select "Update driver".
Choose "Search automatically for updated driver software" and follow the on-screen instructions.
if it says " The best driver installed already"
Right-click the driver and select uninstall
Restart your PC then check.
- Check your keyboard settings
Press the Windows key + I to open the Settings app.
Click on "Devices", then "Typing".
Scroll down and make sure the "Typing" and "Hardware keyboard" settings are configured to your liking.
- Check for software conflicts
Open Task Manager by pressing Ctrl+Shift+Esc.
Click on the "Startup" tab and disable any programs that might interfere with your keyboard.
- Run keyboard Troubleshooter
Press the Windows key + I to open the Settings app.
Navigate to System > Troubleshoot > Other troubleshooters.
Look for the Keyboard and then Troubleshoot
This will detect the issue and automatically fix it.
I hope it helps. Thank you