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Shut down unexpectedly

Anonymous
2023-05-11T11:36:57+00:00

so i have this problem over 8 month pc restart and turn off randomly not high temps stressed everything lmost and idk what to do brand new pc i have an issue with the shop i bought from and they didnt accept to fix i left it for 1 month in there lab they didnt fix it and paid a lot of money its kinda frustarting nontheless straight to what i ve done .. yet :
rams so my pc didnt post when i turn on xmp so i changed the ram to brand new ones and xmp works on them
and i removed elgato card
removed webcam
changed the aio
stressed the rams with memtest
strested gpu with heaven uni..
stressed cpu with prime95
stressed SSD and HDD
installed brand new windows 10

Problem Event Name: BlueScreen

Code: d1

Parameter 1: fffff8029286f0f0

Parameter 2: 2

Parameter 3: 8

Parameter 4: fffff8029286f0f0

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 8192

my pc specs are:
MOBO - Gigabyte Z490 AORUS ULTRA

processor - Intel Core i9 11900F

GPU - Gigabyte GeForce RTX 3060 GV-N3060GAMING OC-12GD 2.0

liquid Cooler - Arctic Liquid Freezer II

RAM - Corsair DDR 4 16G (8Gx2) 3200

Storage- Samsung SSD 500GB 980 Pro NVMe M.2 & Hitachi HDD 4.0TB 7200 64MB SATA3 Ultrastar 3.5

PSU - ANTEC PSU 750W NE750 Platinum

Fans x9 - Antec Prizm 120 ARGB

Game Capture Card - Elgato Game Capture 4K60 Pro MK.2

Case -LIAN-LI Full Tower Case PC-O11 Dynamic Black

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-11T17:05:23+00:00

    okay thank you so much for all the info but give 1 week to test it everyday fro a couple hours and if in one week didnt shutdown randomly ill let everyone know ! cause ive been in along process of this issue for 8 months literally trying everything and i took to a lot of companies support like inter corsair giga byte etc ... and if this fixes the issue this mindBlowing for real thank you anyway ill let you know . ill keep you updated .

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2023-05-11T16:32:12+00:00

    Hi ahmad mosa1

    Rest assured, it is only a device driver problem, more than likely, there is nothing wrong with your graphics card.

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  3. Anonymous
    2023-05-11T15:56:20+00:00

    hey thank for your respond so that doesnt mean that the card its self there is a defect in or something ?but istressed it with the heavenuni for about 1-2 hours full settings nothing happend so its only driver issue ? ill try and let you know what will happen anyways

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  4. DaveM121 891.6K Reputation points Independent Advisor
    2023-05-11T12:15:19+00:00

    Hi ahmad mosa1

    I am Dave, I will help you with this.

    All your minidump files indicate it is the Nvidia graphics card drivers that is causing the problem, there is nothing else listed as a contributory cause.

    You should completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the Nvidia device driver.

    A slightly older version of that driver is more stable than the latest version.

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  5. Anonymous
    2023-05-11T11:46:14+00:00

    This is miniDump fiel cause isaw before you ask for it
    min.zip

    https://1drv.ms/u/s!Ai6hcwuqtElLj3QijBa2eLMKg_OH?e=xnP350

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