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Hello,
I'm using Windows 11 Pro on HP OMEN-15. Currently, I'm facing an issue while logging into Windows desktop from the LockScreen(also present when I lock and unlock windows). When I try to log in using my PIN code windows takes a few minutes or more to load into the desktop. At first, I thought it was a bug and updated Windows using Windows update to the latest version and it is still present. So I re-installed a clean version of Windows 11 and the problem isn't fixed. I even tried and used Windows 10 Pro to check if the problem is present in the older version of Windows but it still exists. After an endless trial and error, I found that the problem is not present when I use **** a password to login into Windows and its works fine. using a password it logs into Windows without any delays.
So, Are there any fixes to solve the issues during login in using my PIN code because its the fastest way to log in since my password is a bit lengthy.
Any thoughts or assistance would be appreciated.
Thanks!
note: I can only login into Windows using either PASSWORD or PIN code since I don't use other login options.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Update: I found out that the problem is present in the hardware. When I updated the bios of my laptop it messed up the TMP module (a bug in bios related to TPM)hence it delays the login and windows hello features. by hiding(disabling) the TMP in the bios setting I can log in to Windows normally.
I did update my drivers and bios to the latest version. The problem still exists. This issue only happens when I try to login into the desktop using the pin code
, And this isn't a problem related to updates or drivers. My only guess is that Windows checks the password over the network or cloud to log in or similar (this is my only guess ) because when the pin code is entered it takes time to log in even if the pin code is incorrect.
Win11 should be set to auto install or notify critical updates and NOT other/optional updates
Have you used the HP update tool,to check for Bios & Driver updates?
