The computer has rebooted from a bugcheck

Question

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff8034566eca0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 8ff60616-dc48-40f8-9780-86fa2cbe65b0.

This Is happening soo frequently in my pc and causing blue screen error...

Please HElp!!

Answer 1

Hi Kizias,

That memory dump file only indicated generic RAM corruption

1

The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

2

If no RAM errors are found, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://answers.microsoft.com/en-us/windows/for...

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Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail

Answer 2

MEMORY.zip

Thanks for helping.

Answer 3

Hi Kizias,

That minidump file only indicated generic RAM corruption, no specific cause or driver was listed, if this is an on-going problem, do you have more minidump files you can upload for analysis?

Answer 4

MEMORY.DMP: 050123-7000-01.zip

Thanks DaveM121 for helping.

Answer 5

Hi Kizias,

I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.