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DRIVER POWER STATE FAILURE - Help

Anonymous
2023-04-17T17:24:38+00:00

Hello!

I own an Asus laptop, model: ROG Strix G15 (AMD CPU and GPU)

Im facing once every few days a bluescrren error DRIVER POWER STATE FAILURE when I turn on my pc after a couple of minutes.

Just uploaded the .dmp files to analyze what caused the computer to crash/BSOD

https://drive.google.com/drive/folders/1or0uR3C46nLe-7sbtTatzfNKwxs1Myyg?usp=sharing

Looking for solutions.

Thanks!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-04-17T18:06:59+00:00

    Hi. I'm David, and I'm happy to help you.

    Your minidumps mention the MediaTek Wi-Fi adapter as the cause of the crash.

    I suggest you reinstall the MediaTek Wi-Fi adapter driver.

    Before starting the procedure, download the latest driver from the link below.

    https://dlcdnets.asus.com/pub/ASUS/GamingNB/Ima...

    Source: https://rog.asus.com/laptops/rog-strix/2021-rog...

    Uninstall the current driver:

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Network adapters";
    3. Right-click on the MediaTek adapter and select "Uninstall device";
    4. On the confirmation screen, check "Attempt to remove the driver for this device" and click "Ok";
    5. Restart the PC.

    Install the driver you downloaded from the manufacturer.

    Feel free to ask back any questions.

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