Constant BSODs with different stopcodes.

Question

I have been getting BSoDs on my laptop for a while now especially but not limited to when I'm gaming. I've updated my BIOS, drivers, Gigabyte control center display and network drivers all to the latest version. I've also installed the latest windows 11 updates. I've tried to find the cause(most likely a faulty driver) but with no success. There is no specific actions that trigger the bsod, sometimes it happens twice in 5 minutes, sometimes once in 3 days. Also the laptop is far far less likely to bsod when running on battery power.

I've been getting BSoD stop codes like - "irql_not_less_or_equal" , "hypervisor_error" , "nmi_hardware_failure" , "Page_fault_in_nonpaged_area" , "Kmode_exception_not_handled". And the past week i have gotten new ones like "maximum_wait_objects_exceeded", "exception_on_invalid_stack" and "driver_overran_stack_buffer".

the minidumps: https://drive.google.com/drive/folders/1ev7wrZUavNaWKdy_y3J2xLapprq3UgKM?usp=share_link

My Laptop Specs:

Gigabyte AERO 15 OLED KD

I7-11800H

8gb x2 Dual channel 3200mhz ram

RTX 3060 Mobile

Windows 11 22H2

BIOS - FB08

Answer 1

I have reinstalled the default NVIDIA Studio Drivers

I have run DISM checks

I have performed the hardware and Memory Diagnostics.

I have also reinstalled windows and installed all manufacturer recommended drivers

I still ran into BSODs

The dump files: https://drive.google.com/drive/folders/1y_gtCeiAVaerWnrtCsMQI8wvO__VsL_X?usp=sharing

Answer 2

Hi,

I am sorry you are still having this problem. The hardware error could have been for the drivers needing to be updated. There are many different codes for hardware problems.

It seems many of the original problems have been fixed except for the NVIDIA drivers. You should contact them to see how to fix this problem.

You will want to run a memory scan just to make sure everything is fine with the memory. I have enclosed the directions below.

Please type mdsched.exe in the search on the taskbar and select enter.

Decide whether you want to restart the computer then and run the tool or schedule the tool to run the next time you restart the computer.

The Windows Memory Diagnostics will automatically run after the computer restarts and performs an abasic memory test.

If you would like more or fewer tests, press F1 and use the up and down arrow keys to set the test as Basic, Standard, or Extended, and then click on F10 to apply. The test will start.

When it has finished, the computer will automatically restart. You can then see the test results when you sign on.

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You may also have a few corrupt files in Windows.

Windows has a feature that allows users to scan for corruptions in Windows system files and restore corrupted files. I have enclosed the directions below. You can cut and paste the code.

1. Type CDM in the search box. Do not hit enter.
2. select Run as Administrator then hit enter.
3. Then type without the quotes. "DISM.exe /Online /Cleanup-image /Restorehealth" and hit enter.

On the same page run these two scans.

sfc /scannow

DISM /Online /Cleanup-Image /StartComponentCleanup

Please let me know if you have any questions.

Cindy

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

I have done all those and still get errors

I've updated my drivers and windows

I've also ran the hardware diagnostic.

Do you think it is a hardware issue? I don't because i have not seen any WHEA_UNCORRECTABLE_ERROR yet, also i got this laptop from RMA in September because of a failed motherboard. But i can't rma the laptop now because I use it for work.

A new set of bsods: https://drive.google.com/drive/folders/10wKWt533LjDDW5vNYKK7DQSMgMKwP5xc?usp=sharing

Answer 4

Hi,

My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

I reviewed the minidumps sent over and there are a few problems. I have listed them below.

wdfilter.sys

intelppm.sys

0x80_4F4454_GenuineIntel_NOERRREC_IMAGE_GenuineIntel.sys

V_CODE_AV_NULL_IP_nvlddmkm!unknown_function

Most of them should be fixed by updating your computer.

I have enclosed the directions below.

Check for new updates on your computer.

Please type the word update in the search and see if there are any new updates. Update if necessary.

***On the same page click on the advanced or additional updates.

Update if there are available updates.

*** Be sure to do these updates as may fix some of the problems you are having.

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If you continue to have a problem, you will want to go to the NVIDIA support webpage to download the current driver updates. I have attached a link below to their website.

https://nvidia.custhelp.com/app/answers/detail/...

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You may have a problem with some hardware. I have enclosed the directions no how to run the Hardware troubleshooter.

Please press the Windows key + R Key

Paste the command below into the run box and press Enter:

msdt.exe -id DeviceDiagnostic

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If you still have a problem, you will want to go to the website of the maker of your computer such as Dell, HP, etc, and update the drivers and bios. It is free of charge to download the drivers.

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If you still have a problem, go to the Intel.com website.

Click on the Support tab.

Then download the file to automatically check for updates.

Update if necessary.

Please let me know if you have questions or concerns.

Best Wishes,

Cindy

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.