Collaborative processor power controls on processor 2 in group 0 are disabled due to a firmware problem.

Question

So I am using

LENOVO L450

And my pc freeze and I have to restart it again to make it working it happen after starting pc with 20 30 to 40 min

I already reinstalled window 2 times currently I am using window 10 21h2

It happe even after reinstalling window

And it show ERROR in EVENT VIEWER

Collaborative processor power controls on processor 2 in group 0 are disabled due to a firmware problem.

And then processor 1 and 2 and 3

Answer 1

Hello! My name is Mostafa; I will assist you today.

I’m sorry that you are experiencing this issue. The error message you are seeing is “Collaborative processor power controls on processor 2 in group 0 are disabled due to a firmware problem.” This error message is related to the power management feature of your computer’s processor.

Please refer to the Lenovo website and update your BIOS to the latest version.

If you still have an issue, it's a hardware issue; it might be worth contacting Lenovo support. Thank you.

Answer 2

Sorry i didn't mentioned that I already changed firmware also I updated it to latest version they provided but still the same problem

You need to contact Lenovo. It's their firmware.

Answer 3

Sorry i didn't mentioned that I already changed firmware also I updated it to latest version they provided but still the same problem

Answer 4

Collaborative processor power controls on processor 2 in group 0 are disabled due to a firmware problem.

Firmware is a driver that's installed directly on hardware vs. being installed on your hard drive.

In this case, the firmware is the driver for your motherboard, which is installed in a chip on the motherboard itself. This firmware is also known as the BIOS.

Your motherboard and its firmware came from Lenovo, so this is a question you have to ask Lenovo.

Reinstalling Windows has no effect on the firmware that Lenovo installed on your computer's motherboard.

There is one thing you might try before contacting Lenovo: Enter the BIOS and install the latest BIOS update for your computer. That won't likely help, because your computer is old and probably has the last BIOS update already.